Privacy Policy

1. Introduction

The Tint Guy Mobile ("TTGM", "we", "us", or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our services, including:

• Name and contact information (email, phone number, address)
• Vehicle information (make, model, year)
• Payment information (processed securely through Stripe)
• Appointment preferences and service history
• Communications with our team or AI assistant

Automatically Collected Information

When you visit our website, we may automatically collect:

• Device information (browser type, operating system)
• IP address and location data
• Usage data (pages visited, time spent, interactions)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for the following purposes:

• Process and manage your service appointments
• Communicate with you about your bookings and services
• Process payments securely
• Improve our website and services
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service providers: Stripe for payment processing, Odoo for CRM, ElevenLabs and Retune for AI services
• Legal requirements: When required by law or to protect our rights
• Business transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Your Rights (GDPR & CCPA)

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to processing of your personal data
• Withdraw consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@ttgm.com.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain customer data for 7 years for tax and legal compliance.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: